TERMS & CONDITIONS:
Effective Date: 01 JUNE 2025
Welcome to All Tie’d Up. By purchasing from our store, you agree to the following terms and conditions. Please read them carefully.
1. All Sales Are Final
Due to the custom and handmade nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed.
2. Damaged Items
If your item arrives damaged, please follow these steps:
Take a clear photo of the damaged item and packaging immediately upon opening.
Email the photo and a description of the issue to: naturallybyoutifulsoul@gmail.com
This must be done within 24 hours of delivery (based on tracking information).
We may require the item to be returned. If so, the customer is responsible for return shipping costs unless the damage was due to our error.
3. Shipping Timelines
Our products are handmade and created with care. Please allow 7–10 business days for processing before shipment. During peak seasons or for custom orders, processing time may extend slightly.
Shipping times vary by location:
U.S. Domestic Orders: 3–5 business days after processing
International Orders: 7–21 business days depending on destination
Once your order is shipped, you will receive a tracking number via email. All Tie’d Up is not responsible for delays caused by the carrier or customs.
4. Return Shipping (If Applicable)
If a return is approved, the customer is responsible for return shipping costs and must use a trackable method. We are not liable for returns lost or damaged in transit. Note: Any product returned without the prior approval of Michelle Wilson or designated person(s) at ALL TIE'D UP may not be honored, switched, or accepted. Returns must be approved by Michelle Wilson or person(s) designated by Michelle Wilson.
5. Custom & Handmade Items
Each item is uniquely crafted. Slight variations in color, fabric, or embellishments are part of the beauty of handmade fashion and not considered defects.
6. Contact Us
For questions or concerns, please contact us at:
📧 naturallybyoutifulsoul@gmail.com
Privacy Policy
All TIED Up website is owned by All TIE'D UP, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by All TIED Up, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using All TIED Up website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the All TIED Up, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via naturallybyoutifulsoul@gmail.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to naturallybyoutifulsoul@gmail.com.
Style
Where elegance meets boldness in fashion statements.
Fashion
Purpose
naturallybyoutifulsoul@gmail.com
© 2025. All rights reserved. Designed by SDS SOLUTIONS LLC
SHIPPING:
Your order for "in stock" product(s) will be processed within 24-72 hours. Items are expected to ship within 5-7 business days unless otherwise specified via email, text, or phone call from Michelle Wilson. Custom orders will be determined by our Stylist, Michelle at the time of your order. See Terms & Conditions for Additional Shipping and Return details.